Rent payment · (***) ***-1792

Transcript

1. System

   Call started.

2. AI

   Thank you for calling Cincinnati Metropolitan Housing Authority. This call may be recorded for quality. How can I help you today?

3. Resident

   Thank you.

4. AI

   Sure, I'm here to help.

5. Resident

   I would like to speak to someone, please, about...

6. AI

   Alright, you’d like to speak

7. Resident

   being able to

8. AI

   Take your time,

9. Resident

   Sorry, give me a second.

10. AI

    Of course, no rush.

11. Resident

    Uh...

12. Resident

    Like, I just want to ask how I can pay my rent.

13. AI

    Got it. You can pay your rent online through Rent Cafe, by mail with a check or money order, in person at our main office, or at participating

14. Resident

    Got it.

15. AI

    Western Union locations. And remember, we don’t take cash at the front desk. Does that help?

16. Resident

    Okay, but if you don't take cash, what are the different payment methods that I can use?

17. AI

    You can pay online through Rent Cafe, by mailing a check or money order, in person at our main office with check or money order, or at participating Western Union locations.

18. Resident

    Peace.

19. AI

    Let me know if you need any more details on any of those options.