Work order status · (***) ***-6153

Transcript

1. System

   Call started.

2. AI

   Thank you for calling Cincinnati Metropolitan Housing Authority. This call may be recorded for quality. How can I help you today?

3. Resident

   What can you tell me, what information you have about rent payment?

4. AI

   Sure, I can help with that. You can pay rent online through Rent Cafe, by mail with a check or money order, in person at the main office, or at participating Western Union locations. Just remember, we don’t accept cash at the front desk.

5. Resident

   What are the office hours for CMHA?

6. AI

   Our office hours are Monday through Friday, 8 a.m. to 4:30 p.m. We're closed on weekends and federal holidays.

7. AI

   All right, I hope that helped. Is there anything else you’d like to know

8. Resident

   Bye.

9. Resident

   What can you tell me about work orders?

10. AI

    Sure. For work orders, I can check the status if you have the work order number. If you don’t know it, that’s okay—let me get you to someone who can help with that.

11. Resident

    That's all the questions I have. Thank you.

12. AI

    You're welcome. Glad I could help. Take care and have a good day.