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Other · (***) ***-6153

Voice

9/4/2026, 3:36:22 PM · 61s · confidence 85%

Transcript

  1. System

    Call started.

  2. AI

    Hello, this is the CMHA resident line. Para español, puede hablar en español. May I have your street address, number and street?

  3. Resident

    1220.

  4. AI

    Thanks for giving me the address. Para español, puede hablar en español. Now I need the 4-digit resident code. You can say it or enter it on your keypad.

  5. Resident

    [DTMF] Caller entered code ****

  6. Lookup

    verify_resident · street_number=1220 street_name= code=**** → ok=false attemptsRemaining=2

  7. AI

    The code and address didn't match. Let's try again. Could you confirm the full street name for me?

  8. Resident

    12.

  9. AI

    Got it, the street number is 1220, and the street name is 12. Could you give me the full name of the street, including something like "Street," "Avenue," or "Road"? That’ll help us match it up correctly.