Section 8 / voucher · (***) ***-2168

Transcript

1. System

   Call started.

2. AI

   Thank you for calling Cincinnati Metropolitan Housing Authority. This call may be recorded for quality

3. Resident

   Okay.

4. AI

   Hello there. How can I help you today?

5. AI

   I hear you. Let me speak up a bit. How can I help you today?

6. Resident

   It's very low. You got to get closer.

7. Resident

   Bye.

8. AI

   I understand. I'll make sure to speak clearly and a bit louder

9. Resident

   Bye.

10. AI

    Of course, I'm here to help. What can I assist you with today?

11. Resident

    Can you tell me what the location of your office is?

12. AI

    Sure thing. Our main office is at 1627 Western Avenue, Cincinnati, Ohio. There's visitor parking on the south side of the building.

13. Resident

    Can you tell me, can I apply for a Section 8 voucher?

14. AI

    I hear you’re asking about Section 8. Right now, the Section 8 or Housing Choice Voucher waitlist is closed. When it reopens, we’ll announce it on our website.

15. Resident

    Can you tell me what hours you're open?

16. AI

    Absolutely. Our office hours are Monday through Friday, 8 a.m. to 4:30 p.m. We're closed on weekends and federal holidays.

17. Resident

    Do you have other locations other than the one on 1627?

18. AI

    We mainly operate from the main office at 1627 Western Avenue. If you need a specific location for a service, I can help point you in the right direction or connect you with someone who can.

19. AI

    You're welcome.

20. Resident

    Thank you.

21. Resident

    Bye.

22. AI

    Is there anything else you'd like to ask about, or any other help you need right now?

23. Resident

    Bye.

24. AI

    Take your time. I'm right here whenever you're ready.

25. AI

    You're welcome

26. Resident

    That's it. Thank you.

27. Resident

    Thank you.

28. AI

    Happy to help. You have a good day now.