Waiting list · web

Transcript

1. System

   Knowledge base: 10 approved answers (dashboard).

2. AI

   Welcome to CMHA Resident Services. Please type your street address, including the number and street name.

3. Resident

   Darnell Pruitt

4. AI

   Please type your street address, including the number and street name.

5. Resident

   360 Reading Road

6. AI

   Thank you. Please type your 4-digit resident code.

7. Resident

   4471

8. Lookup

   verify_resident · code=**** street_number=360 street_name=Reading Road → ok=false attemptsRemaining=2

9. AI

   That code and address did not match. Please check them and type your street address again.

10. Resident

    3160 Reading Road

11. AI

    Please type your 4-digit resident code.

12. Resident

    4471

13. Lookup

    verify_resident · code=**** street_number=3160 street_name=Reading Road → ok=true residentId=res_0002 firstName=Darnell addressConfirmation=3160 Reading Road

14. AI

    Hi Darnell. I have you at 3160 Reading Road. How can I help?

15. Resident

    Where am I on the waiting list?

16. AI

    One moment, let me pull that up.

17. Lookup

    get_waitlist_status · (no args) → onWaitlist=true status=open positionBand=top_50 appliedAt=2025-11-03 dataAsOf=2026-09-08

18. AI

    Your application is active and currently in the top 50 position band. CMHA cannot give an exact position.

19. Resident

    Did you get my income paperwork?

20. AI

    One moment, let me pull that up.

21. Lookup

    get_documents · (no args) → documents=[{"type":"id","receivedAt":"2025-11-03"},{"type":"income_verification","receivedAt":"2026-08-26"}] dataAsOf=2026-09-08

22. AI

    Yes. Your income verification paperwork was received on August 26, 2026.

23. Resident

    Can I have a pet in my unit?

24. AI

    Yes. You may keep one common household pet, like a cat or small dog, with an approved pet agreement and pet deposit. Service and assistance animals are not pets; just let your housing specialist know.

25. Resident

    End chat

26. AI

    Take care, Darnell.